How to Move Beyond the Help Desk | IT Career Advancement

Webinar: How to Use Customer Service as a Marketing Tool

Empathetic Marketing: How To Connect With Your Customers - Marketing Insider Group

CASE STUDY ON CUSTOMER SERVICE EXCELLENCE & CUSTOMER EXPERIENCE MANAGEMENT WORK DONE FOR AN MNC BANK BY HEXAGON CONSULTING. ALSO TISSE 2012 & TICSI'S BENCH MARKING, CERTIFICATION FRAMEWORK.

Survey Says… It’s Time to Move to Predictive CSAT | Sprinklr