Summary:1. Don’t multitask - be present with mind.

2. Enter every conversation assuming that you have something to learn. Don’t just try to get your point across. Everybody is an expert in some thing.
3. Use open ended questions. Who what when where why how.
4. Go with the flow. Thoughts will come into your mind and go out of your mind. Let them go. Don’t think for two minutes about a clever question to ask.

5. If you don’t know say that you don’t know.
6. Don’t equate your experience with theirs. It is never the same. It’s not about you. Don’t take that moment. Conversations are not A promotional opportunity.

7. Try not to repeat yourself.
8. Stay out of the weeds. People don’t care about the years the names The dates all those details.

9. Listen. Buddha: if your mouth is open you’re not learning. Calvin Coolidge: no man ever listened his way out of a job. We don’t listen with the intent to understand, we listen with the intent to reply.

10. Be brief. A good conversation is like a miniskirt, short enough to retain interest, but long enough to cover the subject.